What to Expect During a Ductless Heat Pump Proposal

Why is the proposal process important?

Every home is unique — from square footage and insulation to how each room is used. A proper ductless heat pump proposal is about more than just price. It’s a chance to design a system tailored to your comfort, efficiency, and budget.

What should be included in a ductless heat pump proposal?

Here’s what you should expect from a professional contractor like Island Ductless:

1. Heat Loss Study (Manual-J Calculation)

A detailed measurement of your home — windows, doors, skylights, insulation — to size your system correctly and ensure peak performance.

2. Space & Comfort Analysis

Discussion of how you use each room, where comfort is most needed, and concerns like allergies, wildfire smoke, or system aesthetics.

3. Equipment Options

Clear explanations of available ductless heat pump models, features, and performance benefits, tailored to your home’s needs.

4. Custom System Design

A design with equipment details, layout, and any add-ons (like surge protectors) for full-home performance and protection.

5. Cost Estimates & Incentives

A detailed written proposal covering all equipment, installation, permitting, and electrical work — plus rebates, incentives, and possible tax credits.

6. Energy Efficiency Discussion

How your system will save energy, reduce bills, and improve overall indoor comfort.

7. Maintenance Requirements

Clear expectations about upkeep, frequency, and costs. Includes details about Island Ductless’s Maintenance Membership program

8. Warranty Information

Manufacturer parts warranties (up to 12 years with Mitsubishi), Island Ductless’s labor warranty, and our 100% Lifetime Workmanship Guarantee.

9. Financing Options

Flexible financing programs to make installation more affordable.

10. Proposal Change Requests

Willingness to revise and answer questions after the initial proposal.

11. Project Timeline

Estimated start and completion dates, with transparency about possible delays.

12. Installation Preview

What to expect when work begins: where holes will be drilled, line hide placement and appearance, equipment sizing, and how to prepare your home.

How does Island Ductless stand out?

We don’t believe in one-size-fits-all proposals. Our team takes the time to carefully measure, listen, and design a system that balances comfort, efficiency, and cost. With rebates, financing, extended warranties, and professional electrical services, we make the process as smooth as possible.

Quick FAQs:  Ductless Proposal Process

Do I really need a heat loss study?

Yes — it ensures your heat pump is sized correctly for efficiency and comfort.

What should I ask about warranties?

Look for manufacturer coverage, labor warranties, and workmanship guarantees.

Are rebates available?

Yes — many homeowners qualify for local, state, and federal rebates, plus potential tax credits.

Can I finance a ductless system?

Most quality contractors offer flexible financing options to fit your budget.

The Ductless Heat Pump Homeowner’s Guide

Your step-by-step resource for choosing, designing, and installing the right system.

Choosing the Right Heat Pump System & Contractor (Start here — the complete guide)

What to Expect During the Proposal Process

What to Expect During Installation

What to Expect During Maintenance