We could go on all day about what makes Island Ductless so special, but instead, we’ll let the results speak for themselves! Welcome to our testimonials page, where you can hear firsthand from IDHP customers. Discover how our dedicated team has transformed homes with efficient heating and cooling solutions, providing comfort, savings, and peace of mind to families across our community.

Working with the Island Ductless Heat team has been a real pleasure. Everyone has been competent in their role and in their part of the overall process. Their process is efficient and informative – they anticipate my questions and have answers readily available. Once I have lived with my new Mitsubishi heat pump through the winter, I will come back and update how it performed and what kind of energy savings I may have reaped. As of now, I am enjoying the cool quiet comfort (sounds like a commercial – ha ha) of my ductless system. Thanks.

Paula Brock

The Team was outstanding. On time, very thorough, and courteous. Also, excellent follow-up and the training was remarkable. Plenty of time to ask questions. Thank you! 

Kevin Fallows

We could not be happier with the products, people, and the experience provided by Island Ductless. Our system exceeds every expectation for the evenness of heating, the incredibly quiet operation, and ease of use. 

Bradley Portin

On time, professional, friendly, all questions answered. No need for off-island contractors -- these guys and this company rate 5 Stars!!

Mike Diamanti

Island Ductless installed a complete system for our home. The entire process went smoothly. The work was well done, on time, and efficient. We are very pleased with the result. Working with the entire staff at Island Ductless was a pleasure. 

James Tollefson

Beautiful job on my ductless heat pump. The job was completed on time and at budget. David Gray [owner] is very knowledgeable and answered all questions to my satisfaction. As for the Mitsubishi equipment, it works very well. It is efficient and quiet. 

William Donohoe

Island Ductless did a great job of installing our system. While long lead times are the norm in the trades right now, Island Ductless did the installation ahead of the estimated timeframe, leaving us to enjoy the cool AC during the summer

Tom Glenn

They installed a new ductless heater in our home and the work they did was very professional. They had fabulous installers. They also gave me a couple of follow-up calls to see if I had any questions and to see if everything was done to my satisfaction! Island Ductless is a first-class installer for a Mitsubishi Ductless System! 

Jery Lewis

The whole process has been a delightfrom the first meeting to the contract and financing to the installation of the heat pump units. Everyone involved was professional and courteous, as well as friendly and helpful. The installers were efficient and very tidyI think they did a great job. Looking forward to enjoying pleasant heating and cooling! 

Louis Shellenberger

Everything about our experience exceeded our expectations. Everyone we dealt with, both on the phone and in person, was helpful, respectful, courteous, and knowledgeable. I wholeheartedly recommend their services. 

Brynn, Coupeville

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