When every wire counts: How IDHP’s Electrical Services protected a Whidbey Island home

When a homeowner on Whidbey Island decided it was time to upgrade from an aging diesel furnace to a modern ductless heat pump, the project took an unexpected turn. What began as a straightforward installation quickly uncovered deeper electrical hazards. See how the electricians at IDHP tackled the challenge and delivered a solution that was both safe and efficient. 

Situation

Hoping to improve comfort and cut down on energy costs, the Whidbey homeowner decided it was time to replace their outdated diesel furnace. Encouraged by a recommendation from a satisfied customer, they reached out to IDHP to explore a more efficient solution. Their goal: install a ductless heat pump that would modernize their heating system and deliver long-term savings. 

“Every Island Ductless team member we’ve interacted with has been incredibly professional. From the installers and electricians to the schedulers, everyone has been friendly, helpful, and genuinely understanding of our situation. The customer service has been outstanding.”

Whidbey Island Homeowner

Challenge

During the installation assessment, the IDHP team discovered hazardous electrical issues that required immediate attention. A walkthrough revealed a high fire-risk electrical panel, an outdated service entrance, and knob-and-tube wiring concealed behind the walls. These unexpected hazards posed significant safety concerns and had to be resolved before any new heating system could be safely installed.

Solution

After carefully evaluating the home and developing a tailored installation plan, the IDHP team got to work. Their electricians began by upgrading the outdated electrical panel, resolving the existing gas system, and safely eliminating the knob-and-tube wiring. These critical steps brought the home up to modern safety and efficiency standards before ductless heat pumps were installed in two rooms.

Results

By upgrading the electrical panel, the homeowner eliminated a major fire risk and gained consistent, year-round comfort through high-efficiency ductless systems. This essential update not only addressed critical safety concerns but also drastically reduced energy costs and set the stage for future generator installation. 

“The electricians did an outstanding job retrofitting a house that was part 1940s and part 1960s construction. They navigated some significant challenges with skill and professionalism, and the results really show.”

Whidbey Island Homeowner

In closing 

Island Ductless was founded with a mission to bring cleaner, more efficient heating and cooling to our Island communities. Today, we’re proud to expand our services for homeowners across Whidbey Island by offering licensed electrical work. Our team of certified commercial and residential electricians is committed to making homes safer, smarter, and more energy efficient.  

#GoDuctless with Island Ductless Heat Pumps.